Improve Effectiveness of Communication among Caregivers
Verbal/telephone orders or reporting critical test results
Verifies complete test/order
Read-back complete test/order
Standardized list of abbreviation, acronyms, symbols throughout the organization
Organization measures, assesses and if needed takes action to improve the timeliness of reporting and receipt of critical tests/results & values by the responsible licensed caregiver
Organization implements a standardized approach to hand-off communications, including opportunity to ask and respond to questions.