Improve Effectiveness of Communication among Caregivers


         Verbal/telephone orders or reporting critical test results   

         Verifies complete test/order

         Read-back complete test/order


         Standardized list of abbreviation, acronyms, symbols throughout the organization


         Organization measures, assesses and if needed takes action to improve the timeliness of reporting and receipt of critical tests/results & values by the responsible licensed caregiver


         Organization implements a standardized approach to hand-off communications, including opportunity to ask and respond to questions.

National Patient Safety Goals